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Physical Therapy Clinic Design | Creating a Positive and Profitable Rehabilitation Space

Today’s healthcare arena is composed of countless providers and the offering of physical therapy clinics follows suit. Due to the overwhelming availability of specialized treatment facilities, patients must do their research in order to pinpoint a therapist that best fits their unique needs. While recovery focus, which can vary from occupational therapy to sports-related injury rehabilitation, remains a key factor in selecting the right clinic, overall patient experience is critical in determining whether patients choose to return and continue their journey to health. Below we’ll discuss how selecting appropriate furniture and finishes for physical therapy environments can help evoke positive first impressions and a lasting relationship between patient and provider.

Designing Your Space

It comes as no surprise that interior design plays a crucial role in the success of healthcare facilities. After all, how can these providers expect to rehabilitate their clients without the necessary equipment? Treatment tables, storage cabinetry, a variety of seating options and proper flooring all play a part within a physical therapy office and are imperative for staff and patients to achieve their goals. A clinic’s most significant cost will be its staff, so providing them with the tools they need to be efficient in their work will ensure profitability.

Since physical therapy business is referral-based, clinics must inspire a powerful and positive first impression to ensure that patients return for continued treatment. Furniture, finishes and overall functionality play a powerful role in attracting and retaining clients. While interior design will differ between facilities depending on their specialty, physical therapy spaces all aim to provide rejuvenation and restoration of balance. Proper use of these primary elements will help trigger positive first impressions, aid in patient healing and lend a hand in overall clinic profitability.

Lighting: No other medium is as influential on our bodies and minds as light. Studies have shown that natural light deprivation can play a detrimental role in health and well-being, so it obvious that healthcare facilities should allow for as much natural light to permeate their space as possible. Adequate exposure to natural light supports healthy bodily functions, reduces stress and boosts moods, all of which promotes motivation and a sense of rejuvenation for patients. While artificial lighting is also necessary, it is important that it not impede upon provided care. Avoiding overbearing brightness and spaces that are too dim will help staff and patients remain comfortable and efficient.

  • Colors, Graphics, Patterns: An article titled, “How Does Color Affect Us?” published by Pantone, a world-renowned authority on color and all color-related trends, noted that “color is light and light is energy.” A great deal of research has found that both psychological and physiological changes occur when humans are exposed to certain colors. They can excite and stimulate, calm and tranquilize, directly influencing moods, emotions, sleep patterns and even appetite. When choosing colors, graphics and patterns for a physical therapy clinic, it is crucial to take into consideration how they will affect patients and their rehabilitation. Bright, high-energy colors like red and orange can be used in the workout room to excite and keep spirits high, while cool blues, greens and other tranquil earth tones can calm and comfort in a massage room. The same mindfulness should flow through into graphic and pattern selections. Research has shown that people prefer natural-colored wood grains over non-grain surfaces. They also feel more comfortable with wood in comparison to more sterile options like glass or chrome. And as discussed in CDI’s previous blog post on biophilic design, connecting patients to the outdoors and natural elements through windows, plants and natural patterns, textures and graphics can boost health and wellness in both staff and patients.

  • Functionality: Incorporating the best lighting, color schemes and furniture pieces mean nothing if a space lacks functionality. A physical therapy facility should flow seamlessly based on the specialized treatments that are being offered. Upon their first visit, a patient will discover if the space is easy to navigate, smoothly transitions between furniture and equipment and has the proper amount of space and elements needed to make their medical care and overall experience beneficial. A great deal of planning needs to go into mapping out a clinic’s design, however, understanding the purpose and targeted clientele will aid in appropriately selecting furniture placement and strategizing architectural elements.

In recent months, Corporate Design Interiors (CDI) was presented with the opportunity to work with TeamRehabilitation, a network of therapist-owned outpatient physical therapy clinics located in Wisconsin, Illinois, Indiana, Michigan and Georgia. With three locations recently opened in the greater Milwaukee area and a fourth facility to follow quickly, Team Rehabilitation was looking for a unified aesthetic with their incorporated furniture solutions. In forming relationships with each of the clinic directors and working to understand their targeted approach to patient care, CDI has provided furniture, finishes and design support for the company that best suits their needs and brand identity. The following Kimball product lines were chosen for Team Rehabilitation’s clinics based on a variety of features, sophisticated aesthetics and configurability.

Product Integration

Narrate™

With streamlined framework and unlimited configuration options, Kimball’s Narrate collection is an exceptional solution for reception desk applications within physical therapy clinics. Not only does the collection’s modularity allow for reconfiguration and layout modifications to accommodate employee growth, but its end panel system can be customized with graphics, mixed materials and various panel options to truly personalize a space. Narrate can also be broken down and transported to a new location, further solidifying its value in comparison to immovable millwork. View CDI’s blog post on the Narrate collection for more information and check out Team Rehabilitation’s Narrate reception desk installation below.

Sanctuary™

Kimball Sanctuary’s well-crafted offering of patient room casegoods is easily incorporated within the physical therapy realm and can be specified to meet any clinic’s needs. Boasting a versatile design menu of materials, shapes and base and feet options, combined with easy-access drawers and smooth glides, Sanctuary provides easy solutions for a customized aesthetic. In meeting with Team Rehabilitation’s clinic directors, Sanctuary cabinets were tailored to preferred height and placed next to treatment tables, allowing for quick access to linens and small medical supplies.

 

 

Joya™

Achieving a unified aesthetic throughout a clinic’s seating offering is possible with Kimball’s Joya. The sophisticated collection, which boasts a 3.5” seat cushion for increased comfort, offers a task chair and stool, side chair and stool, as well as a sit-to-stand task chair, giving staff and patients a seating solution no matter the task at hand. With a wide variety of arm and caster options, materials and ergonomic features, Joya is the perfect choice for physical therapy facilities like Team Rehabilitation. The clinic chose to incorporate the side chair in their reception area and beside treatment tables, as well as the task stool for the receptionist. Learn more about the Joya family of seating and its design details on the CDI blog.

Alterna™

Designed to support the ever-evolving healthcare environment, Kimball Alterna provides durable caseworks solutions for the entire facility. The line offers a broad spectrum of easily installed models, all of which include components that can be reconfigured and repurposed should the need arise. Alterna’s lockers are a perfect fit for physical therapy clinics as they give patients storage for their belongings while maintaining a consolidated footprint. For additional Alterna details and thought-starters, read its feature on the CDI blog.

A Rejuvenating Destination

Physical Therapy Clinics bear the responsibility of providing a healing hand to everyone who walks through their doors. Through the implementation of perceptive design elements, facilities of all specialties can reap positive patient feedback and increased profitability. Whether you are a incorporating a subtle paint splash in soothing shades, bridging patients’ connection to nature through finishes and artwork, or offering ergonomic autonomy through seating solutions, even the slightest design enhancement has the ability to evoke a positive first impression and turn a visitor into an established patient. After all, a healthy patient is a happy patient.

 

 

Let’s talk about your business challenges today.

Our fresh perspectives, experience, and specialized skill sets will get your practice where you want it, and with far less stress.

(833) 764-0178

https://corporatedesigninteriors.wordpress.com/2018/02/15/physical-therapy-clinic-design-creating-a-positive-and-profitable-rehabilitation-space/


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Hospital Exercise JAMA

JAMA Study: ‘Multicomponent’ Exercise Interventions During Hospital Stay Can Reverse Functional Decline Among Patients 75 and Older

The potential for hospitalization to have damaging, long-term effects on function and mobility among patients who are elderly is well-known. But does functional decline have to be a given? New research from Spain says no, and points to the possibility that those effects can be blunted—and even reversed—through the addition of an exercise intervention that goes beyond ambulation-only.

The study, published in JAMA Internal Medicine (abstract only available for free), focused on a single hospital and tracked 370 patients in who were hospitalized between 2015 and 2017, all of whom were 75 years or older (mean age, 87.3). Most participants were admitted for acute illnesses by way of the hospital’s accident and emergency department; all wound up in the facility’s Acute Care of Elderly (ACE) unit. Median length-of-stay was 8 days.

Over the 2-year study period, researchers divided participants into 2 groups: the control group received “usual care” consisting of “standard physiotherapy focused on walking exercises for restoring the functionality conditioned by potentially reversible abnormalities,” while a second group received twice-daily exercise interventions that included progressive resistance, balance, and walking training exercises adapted from the Vivfrail exercise program. Researchers then compared patient scores on several tests administered at admission to the ACE unit and again at discharge. Tests included the Barthel Index of independence, the Short Physical Performance Battery (SPPB), the Mini-Mental Status Examination, and a quality of life (QoL) scale.

Researchers found that not only did the exercise group register better scores than the control group on the Barthel index (a 6.9 difference on the 100-point scale), they tended to record improvements over their own baseline scores. The control group, meanwhile, lost ground, averaging a 5 point drop from baseline. The same basic pattern was found in the SPPB scores, as well as scores that assessed cognitive function, QoL, and depression.

“Our study shows that an individualized, multicomponent exercise intervention including low-intensity resistance training…can help reverse the functional decline associated with acute hospitalization in older adults,” authors write. “Acute hospitalization per se led to impairment in patients’ functional ability during [activities of daily living], whereas the exercise intervention reversed this trend.”

The exercise intervention itself consisted of 2 daily 20-minute sessions through the duration of the patient’s stay in the ACE unit. The first session, in the morning, included individualized supervised progressive resistance, balance, and walking exercises. The resistance exercises centered around 2 to 3 sets of 8 to 10 repetitions of a load equivalent to 30%-60% of the patient’s maximum; walking and balance exercises progressed in difficulty, and included semi-tandem foot standing, line walking, stepping practice, walking with small obstacles, exercises on unstable surfaces, and weight transfer. The 20-minute evening session consisted of “unsupervised exercises using light loads” such as anklets and handgrip balls, and daily walking in facility corridors.

While authors note that the study focused on patients who possessed “a high level of functional reserve and cognitive capacity high enough to allow them to perform the programmed exercise interventions,” the research did not automatically exclude patients with dementia or an inability to walk unassisted. Moreover, the entire population was markedly older than most previous studies on the effects of hospitalization, with about 30% of the study group being 90 or older.

“Our results indicate that, despite its short duration, a multicomponent exercise approach is effective in improving the functional status … of very old adults,” authors write, describing their findings as results that “open the possibility for a shift from the traditional disease-focused approach in hospital acute care units for elders to one that recognizes functional status as a clinical vital sign that can be impaired by traditional (bed rest-based) hospitalization but effectively reversed with specific in-hospital exercises.”

Research-related stories featured in PT in Motion News are intended to highlight a topic of interest only and do not constitute an endorsement by APTA. For synthesized research and evidence-based practice information, visit the association’s PTNow website.

 

 

Let’s talk about your business challenges today.

Our fresh perspectives, experience, and specialized skill sets will get your practice where you want it, and with far less stress.

(833) 764-0178

http://www.apta.org/PTinMotion/News/2019/01/11/HospitalExerciseJAMA/


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Physical Therapy By Design

A well-conceived clinical space can improve the care experience for patients and staff alike.

Tara Jo Manal, PT, DPT, FAPTA, has no training whatsoever in construction, architecture, or interior design. She is, however, a seasoned physical therapist (PT), and she knows from experience how a physical therapy clinic should be built.

Manal, director of clinical services and residency training in the physical therapy department at the University of Delaware, led the total overhaul in 2013 of the department’s 10,000-square-foot outpatient clinic. Initially, she recounts, the department turned to a local architectural firm to draw up a set of plans. “We told them what we wanted to accomplish, and what we needed in terms of rooms, offices, and places for equipment,” she says. “When I looked at the plans, it was clear that they’d tried to incorporate everything we’d asked for. But it also was obvious that the design was never going to work.”

The problem primarily was sight lines and distances between the spaces the practice’s clinicians would use the most. “One thing they did was put all the offices around the perimeter so they’d have windows that looked outside,” Manal recalls. “The center of the clinic would be wide open. That sounds nice, but we need to watch our patients, not look out the windows. And walls are important, because without walls to place things against, you have nowhere to put everything.”

Manal asked the architects what structurally had to stay and what could go. They told her that the building’s 4 interior columns were structural, so moving them was out of the question. Beyond that, “We could do what we wanted,” Manal says. “So I chopped what they gave us into pieces. We then rearranged the parts to make it work.”

As they did, the architects and Manal mapped out exactly where equipment would go, adding outlets and data ports as needed. They segmented the space with a series of half-walls—high enough to define treatment areas and pathways but low enough to provide PTs with clear sight lines. “Functionally, it’s perfect now,” she says. “When you’re standing at certain spots you can see across the entire clinic, but you still have the needed space and privacy to do your work.”

Deciding to Design

Chances are there isn’t a PT in the country who hasn’t dreamed about ways to improve his or her clinical space. Most practices, after all, could use some sort of upgrade, whether it’s a fresh coat of paint or better flooring or lighting. And more than a few could stand to start from scratch—whether by packing up and moving to a new location or by tearing down walls for a custom rebuild. Growing practices start to burst at the seams, forcing owners to weigh the merits of expanding to meet demand. Or, there’s mounting pressure from nearby facilities: When competitors decide to invest in flashy remodels, it’s only natural to think it may be smart to do the same.

There are, of course, potential drawbacks to renovating: expense, disruption, questionable returns. And while studies conducted primarily in hospitals have shown that high-quality facility design can lead to better patient privacy, decreased risk of infections and injuries, shorter stays, and lower costs, other research indicates that patient satisfaction is unlikely to be swayed by aesthetics alone.1,2

“You can’t just assume that by opening up your clinic and flooding it with daylight, your patients will love it and clinical care will improve,” notes Deborah Franqui, health care market leader at the design firm Leo A. Daly and coordinator of health care design programs at the University of Miami School of Architecture.

Whether you intend to build a facility from the ground up or renovate your current clinic, it’s important, Franqui says, to base design decisions on information gathered from all stakeholders. “You have to involve all of your clinicians and, in fact, everyone in your organization, because they all use the space,” she notes. “They know what works and what doesn’t. You also should engage your patients, if you can, because their perspective may be different—and that may affect the decisions you make.”

Joe Latozas, an architect and senior associate with Designhaus Architecture in Rochester, Michigan, agrees that thoughtful collaboration can be the key to successful health care facility design. Latozas, who has several physical therapy offices in his clinical-space portfolio, says the first thing he does is sit down with clinicians and ask about their process: “What happens when a patient comes in?” “Where’s your staff, and what’s their routine?” Then he spends a half-hour or so “just observing what happens as everyone does their thing.”

As he watches, Latozas says, he considers his own experiences as a physical therapy patient and tries to put himself in the shoes of those he sees in the clinic. “Physical therapy can be a strenuous process,” he observes, “so I’m always looking for ways to make it easier on the patient—to create an environment that patients will enjoy visiting, and hopefully will want to return to.”

From there, Latozas typically will produce a rough schematic floor plan, then meet with the clinical team to get their input. “That’s where everything hopefully comes together—during that process of reviewing and revising,” he says. “You start tossing around ideas and thinking things through, and you eventually get to a design that yields the outcomes you want to achieve.”

Putting Patients First

One PT who is quite familiar with that creative process is Jeff Leatherman, PT, DPT, MS. He’s program director of the physical therapist assistant (PTA) program at South University in High Point, North Carolina. Leatherman, who also works part-time with patients at Pivot Physical Therapy in nearby Greensboro, has been involved in the design or redesign of 3 different practices, beginning in the late 1990s.

The first, he recalls, was a small satellite clinic that his then-employer built from scratch in a strip mall. A few years later, as a private practice owner himself, Leatherman led the “up-fit” development of a 2,000-square-foot clinic attached to a much larger sports performance and fitness facility. Finally, there was his most recent project: the complete overhaul of a former automotive center to create the space that now houses Pivot.

“We’d outgrown our previous location,” he says, “and were searching for something that might fit us better. I came across this old tire-service place. It was kind of odd but also ideal.” The 9,000-square-foot facility included 3 wide-open bays, 22-foot ceilings, and a storage area in the back that Leatherman imagined as a gym. The renovation, he says, “was nasty work” but ultimately was well worth the effort.

“We knocked out a bunch of walls, built a couple others, and had a lot of fun getting it into shape,” Leatherman recounts. Much of the work was completed by Leatherman’s brother, a contractor. They didn’t use an architect because they already had a clear vision of what they wanted to do.

Still, “there was a lot to consider,” Leatherman says, and it took time to get things off the ground. “We had to deal with permits, accessibility requirements, and so on. And we had to make sure that we’d thought of everything”—from office locations and treatment room placement, to lighting and storage needs, to where to put the gym equipment. “But the biggest thing all along was taking a patient-centered approach,” he says. “We wanted it to be a place where our patients felt special—where their experience was positive the second they walked in the door.”

Todd Schemper, PT, DPT, partner and chief operating officer of Kinetic Edge Physical Therapy and a board-certified orthopaedic clinical specialist, took a similar approach to recent renovation of the clinic he manages in Des Moines, Iowa. His team didn’t employ an architect but did rely on the goodwill of their artistic landlord, who financed the work and helped design the new space. “We’d been here for about 10 years, and all we’d done when we originally moved in was put carpet on the floor and paint the walls,” Schemper recalls. “We finally reached the point where we needed to spruce it up—to modernize and make it more patient-friendly.”

Toward that end, Schemper says, they shifted the position of their front office and moved the patient fitness area so their clients could see outside as they exercised. They tore down several walls to make the clinic feel more open but added Plexiglas panels in certain places to delineate areas and block noise. Finally, they added LED lighting (planning to pay for it through savings in their energy bill) and finished the space off with an uplifting color scheme. “It feels more exciting now,” says Schemper. “It makes it easier for us to nail that first impression. Our patients come in and see that it’s updated and well-kept. That makes a difference in how they experience their care.”

Best Practice for a Better Clinic

Back at the clinic at the University of Delaware where Tara Jo Manal leads her team of clinical faculty and students, there also is the sense that the recent renovation has had a real impact on patient care.

“We did so many things that I would describe as ‘best-practice’ kinds of initiatives,” Manal says. “These changes have helped us do our work more efficiently and have improved our ability to serve our patient population.”

For example, she says, they created a station where patients check in to record their pulse and blood pressure and calculate their body mass index. “We used to be inconsistent about getting those measures, because on the floor it always was hard to find a spot to get it done. Now it’s automatic because it’s part of the process when patients come in.”

Similarly, Manal says, her group designed “touch-down stations” throughout the clinic that contain protocols, rehabilitation guidelines, checklists, and other reference documents that PTs typically need as they work with patients. “Often it’s much easier to see something on paper than it is to have to look it up electronically,” she notes. “This way, everything is in 1 place, and it’s never more than a few steps away.”

There are other functional improvements, too. At every bed, for example, a metal basket built into the half-wall contains equipment a PT might need—a pair of scissors, a new roll of tape, a goniometer, an electrical stimulation machine. Walls used by patients during certain exercises are covered in a special plastic wallpaper that is easy to wipe down and is more durable than drywall. (“In our old clinic we’d wear grooves in the cinderblocks,” Manal notes.)

Standard measurement lines for movement and agility testing have been incorporated into certain areas using stickers on the floor. There are permanent tracks, including one with a harness system, that patients follow around the clinic for their timed walking tests. “We even built a training bathroom and kitchen,” Manal says. “There’s a refrigerator, stove, sink, shower—everything you’d expect to see in a patient’s home.”

One addition that she particularly likes is 1-way mirrors throughout the space that allow her to watch the action from almost anywhere in the clinic. “When I’m in my office, there’s only a 10-by-20-foot span that I can’t see, even when I’m sitting down,” Manal notes. It’s a feature that would benefit any facility, but it’s especially nice, she says, to have in a space meant for teaching: “We have students here who are learning and practicing new skills, so it’s great to be able to keep an eye on everyone and know how things are going at all times.”

Looking back, Manal is glad to have worked with a design firm that was receptive to her and her colleagues’ feedback and open to modifying its plans to suit their needs. At the time, she recalls, she’d been at the clinic for 22 years and for the most part was satisfied with her workplace as it was. But she also felt the space could be better with tweaks here and there. “I knew there were things that we could do to make this clinic function exactly the way we wanted,” she says. “What I wasn’t sure about was how we could get there—what rules we had to follow or square footage was required.”

The architects, Manal says, knew those rules, even if they weren’t that familiar with physical therapy. “That was the beauty of this project: We came together from our different backgrounds and perspectives to create a design that works.”

 

 

Let’s talk about your business challenges today.

Our fresh perspectives, experience, and specialized skill sets will get your practice where you want it, and with far less stress.

(833) 764-0178

http://www.apta.org/PTinMotion/2017/10/Feature/ByDesign/


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