Customer experiences are being radically reshaped continuously by technologies that are cutting edge and ever-evolving. However, human interaction and empathy are still key in ….
We think your front desk team should spend their time welcoming patients, answering the phone, and filling your schedule. But how can they do this when it takes them 45 minutes for each patient’s insurance verification? That’s where we come in… Our team of patient eligibility verification experts wait on hold, get the best PT specific verification info, and send it directly to your front desk team. That way they can work on improving your customer service on the front end and spend their time filling your schedule. We wait on hold so you don’t have too!