Patient retention is crucial in healthcare. When patients consistently return, it builds trust and improves health outcomes. High retention lets providers deeply understand ….
Prioritizing Customers
When a patient reaches out to your clinic with a question, they expect immediate attention and prompt responses. Every patient inquiry is important in its own right. In a perfect world, every request received by support staff would be answered immediately and solved efficiently. While you can’t wave a magic wand and fix every problem …
