How to Get High-Quality Customer Feedback

Small details make the difference between a good business and a great one. Practices that show that they care about those details are generally more successful and more popular among their clients. But it can be tough to know what your clients are thinking and feeling. Here we guide your practice on how to be …

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Prioritizing Customers

When a patient reaches out to your clinic with a question, they expect immediate attention and prompt responses. Every patient inquiry is important in its own right. In a perfect world, every request received by support staff would be answered immediately and solved efficiently. While you can’t wave a magic wand and fix every problem …

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Why is Delegating Important?
Jan
1
2023

Why is Delegating Important?

Delegating is important because you can’t—and shouldn’t—do everything yourself. Delegating empowers your team, builds trust, and assists with professional development. And for leaders, it helps you learn how to identify who is best suited to tackle tasks or projects. Learn below why delegating is essential to scaling your business. If you need a consultation on …

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Digital Skills for 2023
Dec
1
2022

Digital Skills for 2023

2023 is right around the corner! We know full well that every new year brings new challenges to physical therapy marketing. We need to be open to change and learn new skills to crush our goals. Here are 3 business skills entrepreneurs can develop or improve this year. Better yet — you can hire our …

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Too Good To Be True?
Nov
10
2022

Too Good To Be True?

It is that time of year — when the bombardment of ads encourages everyone to review their Medicare coverage — and includes considering the Medicare Advantage plan. But buyers beware. The window of open enrolment can mean that clients and patients may look to healthcare practitioners for advice, opinions, or clarification. Depending on the profession …

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From Our Blog

13 strategies to improve patient care quality in 2025

13 strategies to improve patient care quality in 2025

With decades of multiple PT practice ownership experience and 10+ years of consulting for Physical Therapy, Chiropractic, Speech Therapy, and Occupational Therapy practices ….

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Why Patient Retention Matters in Healthcare

Why Patient Retention Matters in Healthcare

Patient retention is crucial in healthcare. When patients consistently return to their provider or dentist, it builds trust and improves health outcomes. High ….

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Cloud Advantage: Smarter Healthcare Operations

Cloud Advantage: Smarter Healthcare Operations

Cloud-based software offers a major advantage, transforming how medical, dental, and cosmetic surgery clinics operate. It streamlines workflows, boosts data security, improves collaboration, ….

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