Terms and Conditions

1. About PPS and This Website

PPS is a medical practice management company based in Las Vegas, Nevada. We serve healthcare practices nationwide, with a focus on allied health, through medical billing and revenue cycle management, credentialing and payer contracting, eligibility verification, virtual medical assistants and front-desk support, digital marketing, AI Bolt automation, EMR transition support, and coaching.

The Website is meant for healthcare practice owners, administrators, providers, and other business visitors. It describes our services and lets you contact us. PPS is not a healthcare provider and does not provide medical care to patients.

2. Informational Content Only — No Professional Advice

Blog posts, guides, videos, webinars, downloads, and other Website content are for general information only. They are not legal, medical, coding, compliance, tax, accounting, or financial advice.

Billing rules, coding guidelines, payer policies, and healthcare regulations change often and vary by payer and state. Before acting on any information from the Website, check the current rules and consult a qualified professional.

Visiting the Website, contacting us, or booking a strategy session does not create a client relationship with PPS. That relationship begins only when you sign a written service agreement with us.

3. Results May Vary

Testimonials, case studies, client stories, and examples on the Website (such as collection rates, revenue growth, reduced A/R days, credentialing timelines, search rankings, or ad performance) reflect specific clients' experiences. They are not a promise or prediction of your results.

Results depend on many factors outside our control, including your specialty, payer mix, documentation, staff, market, and payer decisions. PPS does not guarantee any specific reimbursement amount, claim payment, payer approval or enrollment, credentialing timeline, search ranking, lead volume, or revenue outcome.

4. Not for Patient Care or Emergencies

The Website does not provide medical care and is not monitored for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Patients with questions about their care should contact their healthcare provider directly.

5. Inquiries, Quotes, and Strategy Sessions

Submitting a "Get a Custom Quote" form or booking a strategy or growth session is a request for information. It does not commit you or PPS to any services.

Quotes, pricing, and proposals are estimates based on the information you give us. They are not binding until included in a signed service agreement, and they may change if your needs or information change.

Please give us accurate information. Do not submit patient health information through our Website forms or chatbot.

6. Communications and Text Messages

By submitting a form with your phone number, you agree that PPS may contact you by phone, email, and text message about your inquiry or booked appointment.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages or HELP for help. You can unsubscribe from emails using the link in any email.

Agreeing to receive messages is not a condition of buying any service.

Our Privacy Policy explains how we handle your phone number and messaging data.

7. Client Services Are Governed by Separate Agreements

These Terms cover use of the Website only. Services we provide to clients are governed by a separate signed service agreement and, where patient information is involved, a Business Associate Agreement (BAA). If those agreements conflict with these Terms, the signed agreements control.

8. AI Tools and Chatbots

The Website and our phone lines may use AI-powered chatbots and voice assistants. These tools give general information and help schedule calls.

AI responses may be incomplete or inaccurate. Please confirm important details with a PPS team member.

AI responses do not create a contract, quote, or commitment from PPS.

Conversations may be recorded and transcribed as described in our Privacy Policy.

AI Bolt products we build for clients are governed by the client's service agreement, not these Terms.

9. Privacy and HIPAA

Our Privacy Policy explains how we collect and use information through the Website. When we handle protected health information for client practices, we do so as a Business Associate under HIPAA and our BAAs. Patients should refer to their own provider's Notice of Privacy Practices.

10. Acceptable Use

When using the Website, you agree not to:

• Break any law or use the Website for fraudulent purposes
• Submit false information or impersonate another person or business
• Upload viruses or malicious code, or try to gain unauthorized access to our systems
• Scrape, copy, or harvest Website content or data with bots or automated tools without our written permission
• Send spam or unsolicited messages through our forms or chatbot
• Interfere with the Website's operation or security

We may restrict or block access to the Website for anyone who violates these Terms.

11. Intellectual Property

All Website content, including text, graphics, logos, images, videos, downloads, and software, is owned by or licensed to Perform Practice Solutions and is protected by copyright and trademark laws. "Perform Practice Solutions," "PPS," "AI Bolt," and related logos are our trademarks.

You may view and print Website content for your own internal business use. You may not copy, republish, distribute, sell, modify, or create derivative works from it without our written permission.

Other company names and logos shown on the Website, such as EMR and software partners, belong to their owners. Their display does not mean they endorse PPS.

12. Third-Party Websites and Services

The Website may link to or integrate with third-party websites and services, such as EMR systems, payers, scheduling tools, payment processors, and social media platforms. We do not control them and are not responsible for their content, privacy practices, security, or availability. A link does not mean we endorse the third party. Your use of third-party services is governed by their own terms.

13. Website Availability and Accuracy

We work to keep Website information accurate and current. However, services, pricing, partner integrations, team members, and other details may change without notice. We do not promise that the Website will always be available, error-free, or secure. We may change, suspend, or discontinue any part of the Website at any time.

14. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PERFORM PRACTICE SOLUTIONS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE OR YOUR RELIANCE ON ITS CONTENT.

This section does not apply to services provided under a signed service agreement, which has its own terms. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnification

You agree to defend, indemnify, and hold harmless PPS and its owners, employees, and contractors from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your misuse of the Website or your violation of these Terms.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Website will be resolved in the state or federal courts located in Clark County, Nevada, and you consent to their jurisdiction.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Website, our services, or the law. We will post the updated version on this page with a new "Last updated" date. Your continued use of the Website after an update means you accept the revised Terms.

19. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any part of these Terms is not a waiver. These Terms and our Privacy Policy are the entire agreement between you and PPS about use of the Website.

20. Contact Us

Questions about these Terms can be sent to: