Knows your practice
Cora knows your schedule, your services, and your patients.
Runs text & phone automation on Tebra
Cora, Your AI Communication Assistant
Cora answers the phone, texts patients back within seconds, and confirms tomorrow's schedule while your practice sleeps. Every call answered. Every message returned. No new headcount.
Built for allied health practices on Tebra. HIPAA-aligned from day one.
Product Demo
See Cora in action
Watch a short demo of how Cora handles calls, texts, and appointment confirmations.
Every Call Answered. Every Patient Kept.
Answers every call
Answers every call, day or night, in your practice's voice.
Texts back in seconds
Texts back a missed call in seconds, before the patient calls someone else.
Confirms without clicks
Confirms, reschedules, and reminds without a single staff click.
Most practices don't lose patients on care. They lose them on hold.
A missed call at 4:50pm is a patient who books somewhere else by 5:15pm. Voicemails pile up. Reminder calls get pushed to whoever has a free minute. Confirmation texts go out late, and the Tuesday schedule fills with no-shows nobody saw coming. None of this is a staffing problem. It is a coverage problem. Your front desk can only be in one conversation at a time.
Cora takes the phone and text line off your team's plate and keeps every patient conversation moving. One assistant. Full coverage. No busy signal.
Book a 15-minute walkthroughOnboarding
Onboarding that takes an afternoon, not a quarter
Getting started with Cora is intentionally simple. Connect your practice, point her at what you already use, and she starts answering.
What Cora Does
Your always-on communication assistant
Cora handles the inbound and outbound patient conversations your front desk cannot always get to. She works across phone, text, and email, and she keeps one continuous memory of the conversation so a patient never has to repeat themselves.
Answer every inbound call
Pick up on the first ring, day or night, weekends and holidays included.
Text back missed calls in seconds
The moment a call goes unanswered, Cora sends a text and keeps the conversation alive.
Confirm appointments automatically
Reach out ahead of every visit and update the schedule the moment a patient replies.
Send reminders that reduce no-shows
Timed, personalized nudges across text and voice, not one generic blast.
Handle reschedules and cancellations
Offer real open slots from the live calendar and rebook without a callback.
Run recall and reactivation outreach
Reach lapsed patients and past discharges with a message that sounds like your practice.
Follow up after every visit
Check in on how a patient is doing and route anything clinical to the right person.
Chase outstanding forms and paperwork
Remind patients about intake, consent, and insurance documents until they are done.
Escalate to a human with full context
When staff step in, they see the entire conversation history, not a blank screen.
Answer routine patient questions
Hours, parking, what to bring, what to wear, whether you take a plan — asked and answered.
Route calls to the right person
Billing, scheduling, clinical, new patient. Cora knows the difference and directs accordingly.
Keep one thread across channels
A conversation that starts as a text and continues on the phone stays one conversation.
Log every interaction back to Tebra
Notes, outcomes, and status updates land where your team already looks.
Cover after hours and overflow
Evenings, lunch breaks, and the ten minutes your front desk stepped away.
Flag what needs attention
Surface the callers who are frustrated, urgent, or at risk of dropping off.
Report on what actually happened
Calls answered, texts returned, appointments confirmed, patients recovered.
Benefits
Cora turns phone and text coverage into a repeatable system that holds up when the lobby is full.
No more missed calls
Every ring is answered and every unanswered one gets a text back within seconds.
Fewer empty slots
Confirmations and reminders run on schedule, so Tuesday's calendar holds up.
A calmer front desk
Staff stop triaging the phone and start finishing the work in front of them.
Coverage that scales
Busy season, flu season, a call-out. Cora does not need overtime.
Your front desk, on easy mode.
We had 9 missed calls after 5pm yesterday. Can Cora cover that?
Yes. I'll answer the line after hours and text back anyone who misses — confirmations included.
- After-hours answering on
- Missed-call texts live
- Confirmations queued
- Tebra notes writing back
Ask Cora about coverage…
Practice memory
Cora remembers your practice
Everything Cora learns about your practice lives in one place, so your messaging never drifts and nothing gets lost between staff, shifts, or seasons.
See what Cora learns about your practiceAlways current
Change your hours, your policy, or a phrase you dislike, and Cora uses the new version on the very next call.
Context that compounds
The more conversations Cora handles, the better she gets at your patients, your objections, and your schedule patterns.
One source of truth
Every staff member and every channel works from the same information, so a patient hears the same answer no matter who or what they reach.
Security
Patient data, handled the way it should be
Cora is built for allied health practices that need HIPAA-aligned coverage on phone and text.
HIPAA aligned
Cora operates under a signed business associate agreement. PHI is encrypted and every interaction is logged for audit.
Encrypted in transit and at rest
Protected health information is encrypted. Access is role-scoped to your practice.
Consent-aware outreach
Outreach respects consent status, quiet hours, and opt-out requests so text messaging stays within TCPA requirements.
Why practices choose Cora
What practice managers notice in the first week
Responds instantly, never robotically
Cora answers in seconds and in your voice, without the scripted stall that makes patients hang up.
Knows when to hand off
Clinical questions, complaints, and anything sensitive go to a person immediately, with full context attached.
One conversation, every channel
A patient who texts, calls, and texts again is talking to one assistant with one memory, not three disconnected systems.
Works from your documents
Your scripts and policies are the source. Cora follows what you already wrote instead of asking you to write it again.
Improves from real outcomes
What gets approved, corrected, or escalated shapes what Cora does next. She tightens with use.
Never calls out sick
Holidays, lunch hours, flu season, and the week your front desk is short two people.
FAQs
Frequently asked questions
An AI communication assistant is software that answers patient calls and messages on behalf of a practice. It picks up inbound calls, responds to texts, confirms and reschedules appointments, and sends reminders automatically, handling routine conversations end to end while escalating anything clinical or sensitive to human staff.
Cora identifies herself as your practice's virtual assistant at the start of every conversation. Patients are never misled. Most callers care far more about reaching someone immediately than about who answers, and any caller who asks for a person is connected or called back the same day.
Yes. Cora connects directly to your Tebra calendar and patient records, so she books into real availability, updates appointment status the moment a patient confirms, and writes conversation notes back to the chart. Your front desk sees everything in the system they already use, with no duplicate entry.
Cora operates under a signed business associate agreement. Protected health information is encrypted in transit and at rest, access is role-scoped, and every interaction is logged for audit. Outreach also respects consent status, quiet hours, and opt-out requests, so text messaging stays within TCPA requirements.
Cora escalates. Clinical questions, billing disputes, complaints, and anything outside her defined scope route to the right staff member with the full conversation attached. Your team picks up mid-thread instead of starting cold, and you decide in advance exactly where that line sits.
Most practices are live within a few business days. Setup involves connecting your phone number and Tebra account, uploading the scripts and policies you already use, and reviewing how Cora should handle escalations. There is no rebuild of your workflows and no new software for your front desk to learn.
Yes. Cora runs outbound confirmation calls, reminder sequences, recall campaigns for lapsed patients, and follow-ups after a visit. Outbound outreach follows your consent rules and quiet hours, and cascades across voice, text, and email so patients are reached on the channel they actually respond to.
Every call answered, starting this week.
See how many calls your practice is missing right now, and what a full week of coverage would look like.
Book your walkthroughGet Started
See Cora in action
Tell us about your call and text volume and we'll show you how Cora covers your practice.
- Runs text & phone automation on Tebra
- Practice managers
- Communication Outreach & Response Assistant