Always-On Engagement
Greets every visitor and answers questions instantly. No wait, no form, and no phone call required.
Fully Automated and Integrated Website Chatbot
A custom AI chatbot that answers questions, screens leads, and books new patients right from your homepage.
Most practice websites do a decent job of presenting information, but they leave the next step entirely up to the visitor. That means potential patients scroll past, questions go unanswered, and people click away before ever reaching out. Perform Practice Solutions' Fully Automated and Integrated Website Chatbot changes that: a custom-built AI that sits on your homepage, engages visitors the moment they land, and converts curiosity into confirmed appointments, all without a staff member lifting a finger.
Greets every visitor and answers questions instantly. No wait, no form, and no phone call required.
Qualifies visitors based on their responses before routing them to scheduling.
Books new clients into your EMR in real time. Confirmed, captured, and ready for care.
Meet the Team
Account and Voice Assistant
Practice-wide
Meet AVA
Referral Outreach & Scheduling Assistant
Referral coordinators
Meet Rosa
Visitor Engagement & Response Assistant
Website patients
Meet Vera
Reception Efficiency eXpert
Front desk staff
Meet Rex
Communication Outreach & Response Assistant
Practice managers
Meet Cora
AVA — handles billing & account management calls
Answers patients' billing calls, explains what they owe, and connects them to the right person.
Meet AVAI verified the caller, explained the balance, and sent a secure payment link.
Sample voice line
ROSA — lives inside your EMR
Follows up on new referrals and books those patients in before they get missed.
Meet RosaI caught a new referral, reached out to the patient, and got them on the calendar.
Sample voice line
VERA — embedded on the practice website
Chats with visitors on your website, answers their questions, and books appointments on the spot.
Meet VeraHi, I'm Vera. Ask me anything, or I can get you booked in right now.
Sample voice line
REX — runs front-desk workflows
Handles front-desk paperwork, like intake forms, so your staff can focus on patients.
Meet RexI cleared the intake queue and flagged two forms that need a signature.
Sample voice line
CORA — runs text & phone automation
Sends texts and handles calls to confirm appointments and keep patients updated, day or night.
Meet CoraConfirmed 14 appointments by text overnight — no missed calls.
Sample voice line
Capabilities
Built for healthcare. Trained on your practice. Connected to your systems.
Every chatbot is built specifically for your practice. During onboarding, we train it on your services, providers, accepted insurance, and scheduling protocols, so it represents your practice accurately from day one. It is not a generic assistant dropped onto your site. It knows your practice the way a well-trained team member does. Here is what it handles from the moment a visitor lands:
Answers questions about services, providers, insurance, location, hours, and more, in real time, without delay.
Asks the right intake questions to determine whether a visitor is a good fit before any appointment is made.
Guides qualified visitors directly through scheduling, with appointments landing in your EMR immediately.
The chatbot does not clock out. Visitors who land on your site at midnight can still get answers and book.
When a conversation requires human follow-up, the chatbot captures all context and routes it cleanly to your team.
Designed to match your practice's tone and workflows, not a one-size-fits-all template dropped onto your homepage.
Visitor journey
Every conversation follows a clear path — answer, qualify, book, and sync to your EMR without staff intervention.
FAQs
During onboarding, we work directly with your team to collect the information the chatbot needs: services offered, provider bios, insurance accepted, scheduling preferences, and common FAQs. The result is a chatbot that sounds like a knowledgeable member of your team, not a generic AI assistant.
It books real appointments. When a visitor completes the screening process and selects a time, that appointment is written directly into your EMR in real time, confirmed for both the patient and your scheduling system.
The chatbot is built with graceful fallback logic. If a question falls outside its training, it acknowledges that clearly and routes the visitor toward the appropriate next step, whether that is a phone number, an email address, or a callback request.
Yes, with no degradation in response quality or speed. Whether one visitor or one hundred are on your site simultaneously, every conversation gets the same consistent, attentive experience.
Yes. The chatbot is designed to blend into your existing site, matching your brand's color palette, tone, and visual style so it feels like a natural extension of your practice, not a third-party add-on.
Book a discovery call and we'll walk through how a custom chatbot could turn your homepage into a 24/7 front desk that converts visitors into booked patients.
Let’s Chat
Tell us about your website and scheduling workflow. We’ll show you how a custom chatbot can convert more visitors into booked patients.
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